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Frequently asked questions

Everything Australians ask us about safety, pricing, treatments and aftercare — answered in plain English.

Yes. Every technician holds a current NSW pest management licence and we carry full public liability insurance. Licence details are available on request.

Most bookings are serviced within 24–48 hours, and we offer same-day emergency attendance across our metropolitan service areas.

Yes. All general pest treatments carry a workmanship guarantee — if pests return within the warranty period we re-treat free of charge.

For most general treatments you can return once surfaces are dry, usually 2–4 hours. Your technician will confirm on the day.
A typical three-bedroom home takes 45–90 minutes depending on the pest and property size.
Yes. We offer prompt response times for urgent pest problems and work to resolve infestations as quickly and effectively as possible.
Yes. We develop tailored pest management programs based on your industry, property size, risk level, and operational requirements to provide ongoing protection.
Yes. Most commercial programs are delivered early morning, after close or overnight.
Every commercial client receives a digital compliance file with service records, device maps, trend data and corrective actions.
At least annually under AS 3660, and every six months in high-risk regions.
We provide a range of effective termite solutions, including comprehensive inspections, termite baiting systems, chemical barriers, monitoring systems, and tailored treatment plans based on your property's needs.
The treatment time depends on the size of the property and the severity of the infestation. Most inspections are completed within a few hours, while treatment programs may vary depending on the method used.
Only APVMA-registered products, selected for the lowest effective toxicity and applied by licensed technicians.

Yes. We use professional-grade products that are applied in accordance with Australian safety standards. Our technicians provide clear instructions to ensure your family and pets remain safe during and after treatment.

Yes. Our technicians are fully trained, licensed, and insured, ensuring every service is performed safely, professionally, and in compliance with Australian regulations.

Protect Your Property Today

Book a licensed technician, request a free written quote, or speak with a pest management expert now. Same-day attendance is available across our service areas.